Frequently Asked Questions

Fe88 FAQ — your
All your questions answered here

From registration to withdrawal — find answers to all your fe88 questions in one place. If your issue isn't resolved, contact our 24/7 support team.

50+
FAQ
24/7
Live Support
6
Browse by category
English
Full support in Bengali

What can we help you with?

Choose a topic from the categories below

Registration & Account

Answers to all questions about opening a new account, verification, updating your profile, and account management.

Login & Security

All questions about password reset, OTP login, two-factor authentication, and account security.

Deposit

Questions about deposit methods, limits, and processing times for bKash, Nagad, Rocket, and bank transfers.

Withdraw

Everything you need to know about withdrawals — methods, processing times, minimum amounts, and more.

Bonuses & Promotions

Questions about the welcome bonus, daily bonuses, referral program, and ongoing promotions.

Games & Platform

Answers to questions about slots, bingo, live games, technical issues, and mobile gaming.


Registration & Account

All you need to register on fe88 is an active mobile number and a strong password. The process takes just 2 minutes. An OTP will be sent to your registered number to verify your account. If you have a referral code, you can enter it during registration to receive an extra bonus.

Each user on fe88 is allowed only One account per person. Creating multiple accounts from the same mobile number or device is against the rules and may result in account termination. If you run into issues, contact support.

Yes, after registration your mobile number needs to be verified via OTP. This is an automatic step that happens during registration. KYC identity verification may be required before withdrawal, in which case you may need to provide your national ID details.

Your name and contact details can be updated from Profile Settings. However, changing your registered mobile number requires assistance from our support team. For security purposes, some changes may require OTP verification.
Login & Security

on the login page "Forgot your password?" Click the link. Enter your registered mobile number and an OTP will be sent. Verify the OTP and set a new password. The entire process takes under 3 minutes.

After 5 consecutive incorrect password attempts, your account will be temporarily locked for 30 minutes. It will unlock automatically after that. You can also try logging in via OTP. If the issue persists, contact our 24/7 live chat.

Go to Profile Settings > Security and Two-Factor Authentication (2FA) Once enabled, you'll receive a code on your mobile every time you log in. Keeping this on significantly improves your account security.

Yes, you can log in to the same fe88 account on multiple devices simultaneously. However, for security reasons, it is advisable not to stay logged in on unfamiliar devices. If you notice any suspicious activity, change your password immediately.
Deposit

after logging in Deposit Go to the menu. Select bKash as your payment method. Enter the amount and send money to fe88's bKash number. Confirm with your transaction ID. Your balance is usually credited within 5 minutes.

The minimum deposit on fe88 is just BDT 100. Maximum deposit limits vary by payment method. bKash and Nagad allow up to BDT 25,000 per transaction. Bank transfers have higher limits.

Balance usually arrives within 5–10 minutes. If it doesn't, contact Live Chat with your transaction ID and amount. Having a screenshot ready will speed up the resolution. Most issues are resolved within 30 minutes.

fe88 currently supports the following payment methods:
  • bKash — Send Money & Payment
  • Nagad — Send Money & Payment
  • Rocket — Send Money
  • Bank Transfer — BEFTN & RTGS
  • USDT/Crypto — For selected users
Withdraw

Withdrawal requests on fe88 are typically 15 minutes to 24 hours processed within. bKash and Nagad transfers typically arrive within 30 minutes. Bank transfers may take 1–3 business days. Minor delays may occur at night or on weekends.

The minimum withdrawal amount on fe88 is BDT 500. However, withdrawals from bonuses require wagering conditions to be met. The daily maximum withdrawal is BDT 1,00,000. VIP members enjoy higher limits.

A cancelled withdrawal usually comes with a message explaining the reason. Common causes include incomplete KYC, incorrect account details, or unmet wagering requirements. Resolve the issue and submit a new request. If the problem persists, contact us via live chat.
Bonuses & Promotions

Immediately after registering on fe88, BDT 200 Welcome Bonus Yes. A 100% match bonus on your first deposit is also available. Wagering requirements apply to use the bonus. See the Promotions page for details.

A wagering requirement means you need to place a certain amount in bets before withdrawing bonus funds. For example, a BDT 100 bonus with a 10x wagering requirement means you must bet BDT 1,000. fe88's wagering requirements are relatively low and can mostly be met through slots games.

Copy your referral link or code from your profile and share it with a friend for them to register. Once your friend makes their first deposit, you'll receive Referral Bonus The more friends you refer, the more bonuses you earn. Visit the Promotions page for full details.

Yes, fe88 offers a daily login bonus every time you log in. The longer your login streak, the higher the bonus. Missing a day may reset your streak, so log in regularly to keep collecting your bonus.
Games & Platform

fe88 offers 500+ games. By category:
  • Slot Games — Classic, video & jackpot slots
  • Live Casino — Baccarat, roulette, and blackjack with live dealers
  • Bingo — Multiple bingo variants
  • Fishing Games — Fishing-themed arcade games
  • Sports Betting — cricket, football, and more

Yes, fe88 is fully mobile-friendly. You can play on both Android and iOS devices directly from your browser — no app installation needed. Just open the site in your mobile browser and all games run smoothly. With a stable internet connection, you can enjoy live games without any interruption.

Start by refreshing the page and checking your internet connection. Clearing your browser cache may also fix the issue. If the problem continues, try a different browser or device. If your connection drops mid-game, the system usually saves that round's result automatically.

All games on fe88 are powered by internationally recognized game providers (such as Pragmatic Play and PG Soft). Every game features RNG (Random Number Generator) used to ensure every round's outcome is completely random and unbiased. Regular third-party audits are conducted.

Have more questions? If you still can't find a solution, reach out to our 24/7 live chat support. Our team is always ready to help.


Got your answers? Start playing now!

Join fe88 and enjoy 500+ games, instant bKash-Nagad transactions, and daily bonuses. No account yet? Register in just 2 minutes.

BDT 200 Bonus

Upon registration.

Fast transactions

Deposit in 5 minutes.

500+ Games

All types of games.

24/7 Support

Always here for you.


বাংলা